Troubleshooting tips for parents

Common fixes when you are having trouble connecting to Minecraft, or Teams. 

Common Issues and Fixes 

Other issues 

Edumee relies on many tools working correctly together.  Many issues can be resolved by restarting one or more of the tools.  If you’re having trouble, we ask that you try these steps before reporting a problem to Edumee
  • Quit and restart your browser 
  • Reload the website 
  • Restart your computer